Diskashur iStorage Manual de usuario descargar pdf (Pagina 18)

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Troubleshooting

This section contains troubleshooting information for the diskAshur DT. If

you encounter any of the following problems when using the diskAshur DT, refer to

the corresponding answers.

Q: How do I use the diskAshur DT the rst time?

A: You can use it in one of the following ways:

Enter the Admin Mode with • 123456 (default administrator password),

and then you are able to change the Admin Password or create a User

Password

Directly enter the Secure User Mode with • 123456 (default Admin Password)

to use the diskAshur DT

Q: I enter the drive with the default password but am not able to change the

code. Why?

A: You are entering the drive using the Admin password. This code can only be

changed from the Admin mode.

Q: What can I do if I forget the User Password?

A: Use your Admin Password to enter Admin Mode, and then create another

User Password in Admin Mode.

Q: What can I do if I forget the Admin Password?

A: There is no other way to retrieve the Admin Password except a complete reset

of the diskAshur DT. After a complete reset, all data will be lost and you will need

to initialize, allocate and format the diskAshur DT manually. Then you will be able

to use the default Admin Password 123456.

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Diskashur iStorage Manual de usuario Pagina 18